Utility Warehouse ins and outs

Life can be very complicated don’t you think?

I started this Blog with the view unsecured loans of at sometime in the future promoting the Utility Warehouse as a distributor (agent) and maybe making a little cash on the side. The problem is I’m getting more and more confused as the days go by.

The difficulty is  getting an accurate picture of whether this company is good, bad or indifferent.

As I research deeper and deeper I find bad credit loans the question becomes who should I believe? Trawling the forums I find two distinct groups of people.

Group One

These are Utility Warehouse sales people who post great comments about how much money you can save by joining the Utility Warehouse Club. How it’s the greatest thing since sliced bread and everyone should join. When you consider how many people sell this product it’s difficult to place a lot of weight on this type of post. Not that it’s not the truth but because they have a financial interest (they get commission) and therefore have a conflict of interest.

Group Two

These are people who believe they’ve been cheated by the Utility Warehouse in one form or another. Some have been miss sold and are now paying more than before and others complain of poor customer service and the poor quality of services received (poor broadband connection for example).

It’s common knowledge that people who’ve had poor customer service are ten times more likely to actually post negative comments than someone who’s happy with the service posting positive comments.

Separating the genuine happy customers from the background sales noise can therefore be challenging to say the least and makes finding the truth very difficult.

I’ll keep researching and post my finding as and when I have more information. However it just goes to show that you need to do your own independent research and take all you read with a pinch of salt!

My Cheaper Utility Bills

PS I’m not affiliated with the Utility Warehouse in any way.

Article Updates.

20th March 2011

I’d be really interested in peoples experiences with the Utility Warehouse good or bad. It’s easy to leave a comment just enter it into the box below this post. It would be nice to get a balanced view of what real customers think of the prices and customer service.